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Engraving & Personalisation

Which products can be engraved?

We offer engraving services on select bottles and glassware. You can find the option to add engraving on eligible products by checking the product page add engraved message button. Some bottles may not be available for engraving due to design limitat

How do I add engraving to my order?

To add engraving to your order, simply go to the product page of the item you’d like to personalise and click the "Add Engraved Message" button. From there, you'll be able to enter your custom text, see the character limit, and preview what your engr

How long does engraving take? Can I still get next-day delivery?

We offer express shipping on all orders, including engraved items. Engraved products will typically be with you within 1-3 working days, depending on your location and the time of your order. If you have any questions or special requests, feel free t

What are the character limits for engraving? Can I add more characters than the limit allows?

Each product has a specific character limit for engraving, which is determined by the available space on the bottle or glassware. You’ll see the character limit displayed when you click the "Add Engraved Message" button on the product page. If you'd

Can you engrave my business logo or a bespoke design?

Yes, we offer custom engraving services, including the ability to engrave bespoke designs and business logos. Whether you're looking to add a personal touch or showcase your brand, we can help. This service is perfect for corporate gifts, special eve

Can I return a personalised item if I don't like it?

Since personalised or engraved items are custom-made, they cannot be returned for a refund unless the item is faulty or damaged. We encourage you to double-check your engraving details before placing your order to ensure everything is correct. If you

Can you engrave in different languages or special characters?

Yes, we can engrave in different languages and include special characters, as long as the font and characters are supported by our engraving equipment. If you have a specific language or special characters in mind, please contact our customer service

What font choices do you offer for engraving?

We offer a selection of elegant fonts for engraving to suit different styles and preferences. When you choose to personalise an item, you’ll be able to select a font from the available options during the engraving process. If you have a specific font

How deep is the engraving? Will it wear off over time?

Our engraving is carefully crafted to be both durable and visually striking. The depth of the engraving is designed to ensure it remains clear and legible for the lifetime of the product. Unlike printed or surface-level designs, engraved text and ima

Do you work with trade customers for bulk engraving orders?

Yes, we work with trade customers for bulk engraving orders. Whether you’re looking to personalise products for corporate gifts, special events, or retail purposes, we can accommodate larger orders with bespoke engraving options. For pricing and lead

Can you colour the engraving?

Yes, we offer colour engraving on select products using a specialised vinyl paint. This method allows us to add vibrant colours to your engraved design, giving it a unique and standout appearance. If you're interested in colour engraving, please cont

What is the best file format to send for custom engravings?

For custom logo or design engravings, we recommend sending your file in a high-resolution vector format such as SVG, EPS, or AI. These formats ensure that your design is scalable and maintains clarity when engraved. If you don’t have a vector file, a

Do you check the spelling before engraving?

Yes, we take care to review the text you submit for engraving, but it is ultimately the customer’s responsibility to ensure that all spelling, punctuation, and formatting are correct before placing the order. Once your order is submitted, our team wi

What types of messages can I add for engraving?

We encourage customers to personalise their items with meaningful and thoughtful messages. However, we reserve the right to reject any engraving requests that contain profanity, offensive language, or content that could harm the reputation of our bra