Can I return a personalised item if I don't like it?Updated 7 months ago

Since personalised or engraved items are custom-made, they cannot be returned for a refund unless the item is faulty or damaged. We encourage you to double-check your engraving details before placing your order to ensure everything is correct.

If you have received a damaged or incorrect engraved item, please contact our customer service team, and we will work to resolve the issue as quickly as possible.