Why has my order been returned to you?Updated 7 months ago

There are a few reasons why your order may have been returned to us:

1. Incorrect Address: The delivery address provided may have been incorrect or incomplete, preventing the courier from making the delivery.
   
   
2. Failed Delivery Attempts: Our courier may have attempted delivery multiple times without success, and the package was returned to us as undeliverable.
   
   
3. Unclaimed Package: If the package was left at a pickup location and not collected within the specified time, it may have been returned.
   
   
4. Refused Delivery: If someone at the delivery address refused the package, it would have been sent back to us.

If your order has been returned, we will contact you to confirm the details and arrange redelivery or issue a refund. Please feel free to reach out to our customer service team for assistance.