My payment was declined, what should I do?Updated 7 months ago

If your payment was declined, don’t worry—here are a few steps you can take to resolve the issue:

1. Check Your Payment Details: Make sure that the card information you’ve entered (card number, expiration date, CVV) is correct. Also, check that your billing address matches the one on file with your payment provider.

2. Contact Your Bank: Sometimes payments are declined by your bank due to security measures. Contact your bank or card provider to ensure there are no issues with your account or card.

3. Try an Alternative Payment Method: If the issue persists, try using a different payment method, such as PayPal, Apple Pay, or Google Pay, or a different credit/debit card.

4. Contact Us: If you’ve tried the above steps and are still having trouble, please contact our customer service team for further assistance. We’ll do our best to help resolve the issue so you can complete your order.