I've bought my product from a retailer - can I return it to you?Updated 7 months ago
If you purchased your product from a retailer rather than directly from our website, you will need to contact the retailer to arrange a return or exchange. Each retailer will have its own returns policy, and we recommend checking their guidelines or contacting their customer service team for assistance.
Unfortunately, we cannot process returns or exchanges for items purchased through third-party retailers.
If you have any further questions, feel free to reach out to us for guidance.