How do I return something to you?Updated 9 months ago

If you wish to return an item, please follow these steps:

1. Contact Us: Reach out to our customer service team to initiate the return process. Please provide your order number and reason for the return.
   
   
2. Pack the Item Securely: Ensure the item is in its original packaging and condition, along with any paperwork, and securely package it for return.
   
   
3. Return Shipping: We will provide you with a return shipping label and instructions. Please note that return shipping costs may apply unless the item is faulty or incorrect.
   
   
4. Send the Item Back: Drop off your return at the designated courier or arrange for collection based on the instructions provided.

Once we have received your return, we will inspect the item and process your refund or exchange. Please allow up to 5-7 business days for the refund to be processed.

If you have any questions or need further assistance, feel free to contact our customer service team